Frequently Asked Questions

Use the products in a simple 3-step order:

1. Cleanse 
2. Hydrate 
3. Moisturize 

A printed routine card is included in the box for easy day-to-day guidance.

The routine includes two scentless products:

• Gentle Cleanser – Scentless 
• Daily Moisturizer – Scentless 

Hydrating Toner – Marine Minerals is also listed with Scent: None. That makes this a good fit for customers looking for a simpler, lower-fragrance routine.

 Ingredients: Aqua, Helianthus Annuus (Sunflower) Seed Oil, Decyl Glucoside, Cetearyl Olivate, Sorbitan Olivate, Vegetable Glycerin, Leuconostoc/Radish Root Ferment Filtrate & Lactobacillus & Cocos Nucifera (Coconut) Fruit Extract, Xanthan Gum.  

Ingredients: Aloe Barbadensis (Aloe) Leaf Juice, Ascophyllum Nodosum (Kelp) Extract, Aphanizomenon Flos Aquae (Blue Green Algae) Extract, Sodium Hyaluronate (Hyaluronic Acid), Salix Nigra (Black Willowbark) Extract, Sodium Chloride (Dead Sea Salt), Citric Acid.  

Ingredients: Aqua, Aloe Barbadensis (Aloe Vera) Juice, Argania Spinosa (Argan) Kernel Oil, Helianthus Annuus (Sunflower) Seed Oil, Cetearyl Olivate, Sorbitan Olivate, Leuconostoc/Radish Root Ferment Filtrate & Lactobacillus & Cocos Nucifera (Coconut) Fruit Extract. 

Yes. Pure Anada states that it does not test products or ingredients on animals, has collected non-animal testing statements from suppliers, and is listed on the Leaping Bunny and PETA websites as a cruelty-free brand. 

Pure Anada’s shelf-life guidance says:

• Cleansers & Toners: shelf life 2 years, period after opening 1.5 years 
• Moisturizers & Serums: shelf life 1.5 years, period after opening 1 year 

Store products in a cool, dry place and out of direct sunlight.

This routine was selected for a sensitive-skin-focused launch. Gentle Cleanser – Scentless is listed for Sensitive skin, Daily Moisturizer – Scentless is also listed for Sensitive skin, and Pure Anada’s broader skincare guidance recommends Hydrating Toner – Marine Minerals for sensitive skin that can become dehydrated. 

The Starter Kit includes Gentle Cleanser – Scentless, Hydrating Toner – Marine Minerals, Daily Moisturizer – Scentless, and a simple routine card to help guide use. 

Yes. The Starter Kit includes full-size Pure Anada products: 240 mL Gentle Cleanser, 240 mL Hydrating Toner, and 60 mL Daily Moisturizer. 

The products are made by Pure Anada. Skin Routine Co curates the routine, provides the guidance, and creates the kit experience. The products remain in their original Pure Anada packaging. 

Skin Routine Co currently ships within Canada. 

Yes. For launch orders, Skin Routine Co is offering free standard shipping within Canada.

Because skincare products are personal care items, opened or used products cannot be returned. Unopened and unused kits may be eligible for return within 14 days of delivery. Please contact rhythm@skinroutineco.com before sending anything back. 

Please contact rhythm@skinroutineco.com within 3 days of delivery with your order number and photos of the issue, if applicable. We’ll review it and do our best to help.